988 Hotline Goes Live as the New 911 for Mental Health

The implementation of 988 is intended to create a safe space for those undergoing a mental health crisis, in which they will be able to communicate with trained mental health professionals.

In this interview with Amy Yee from Bloomberg News, Connections Health Solutions Chief Clinical Officer, Margie Balfour, M.D., Ph.D., discusses the benefits of the new 988 hotline. With the overwhelming increase in mental health crises and the need for 24/7 mental health services, 988 comes as the demand urgently needs to be met. In addition to 988, the success of the Arizona model is discussed.