A crisis occurs when a person’s mental health or substance use issues become too much to handle on their own. Everyone experiences crisis differently, and what might be a crisis for one person might not be for another.
Our approach to crisis care provides every person with a safe, fast, and effective way to receive treatment when they need it most. Instead of waiting hours at the emergency room - or weeks to get an appointment - our crisis centers allow 24/7 access to a wide range of behavioral health services.
Please reach out, if you or someone you love needs our help.FIND A CENTER
We understand that waiting for a scheduled appointment isn't always an option. That’s why we provide same-day access to a highly trained team who can address your immediate needs quickly. Available 7 days a week, our urgent care offers assessment services, medication support, and social work assistance.
Our goal is to reduce the amount of time away from your friends, family, work, and everyday life. Specializing in crisis care allows our teams to assess, treat, and stabilize most crises in fewer than 24 hours. In our crisis observation unit, we provide 24/7 care in a safe, open setting that allows frequent therapeutic interaction with our care team.
Sometimes it takes a little longer than 24 hours to resolve a crisis. Our inpatient units provide a safe place for continued treatment, support, and care coordination. Most people don't need an inpatient stay, but those who do are usually home within 3 days.
We build strong partnerships with community services, so you can receive continued support outside of our centers. Before discharge, our care team works with you to arrange follow-ups, ensure proper housing is available, help you apply for benefits, and more. We'll even help find a permanent psychiatrist who can help with a long-term treatment plan.
Although each person's journey through our programs is tailored specifically to their needs, here is an example of what a typical visit would look like.
During check-in, our staff asks a few short questions to help us assess your needs.
A psychiatrist or other psychiatric practitioner meets with you for evaluation, treatment, and medication management.
Before discharge, we make sure you are connected to the right long-term support for your recovery journey. This might include making follow-up appointments, starting the process to enroll in benefits, or setting up transportation.
A care team is assigned to you to support you during your stay. Team members include psychiatrists, behavioral health medical providers, nurses, social services, and recovery support specialists who have their own lived experience with mental health or substance use challenges.
Care teams create a treatment plan for you based on your personal needs. These plans may include an overnight or extended stay to provide you with additional support.