Top five questions to discuss before releasing a CRC solicitation: how to secure licensing and regulatory compliance 

When preparing to release a solicitation for a crisis response center (CRC), it’s essential to focus on securing the necessary licensing and understanding regulatory requirements. Providing clear and detailed information about your community’s licensing framework is crucial for ensuring that potential providers can operate smoothly and without unexpected interruptions. 

Start by outlining any existing licenses related to crisis services in your area, such as those for 23-hour crisis observation, crisis stabilization units, or urgent care. Transparency about these licenses will help providers align their proposals with your community’s regulatory framework. If your community has specific licenses for different services or plans to introduce new ones, include these details in the RFP to guide providers in meeting the required clinical scope and sustainability needs. Additionally, identify any regulatory barriers that might impact providers’ ability to comply with standards set by guidelines such as those from SAMHSA. 

Consider incorporating the following into your licensing and regulatory strategy: 

• Defined licenses: Specify whether there are established licenses for each type of crisis service and if they cover both voluntary and involuntary individuals. If licenses are pending or not yet established, provide information on the current status and any relevant legislative processes. 

• Licensure timeline: Offer a realistic timeline for obtaining the necessary licenses to set clear expectations for prospective providers. 

• Regulatory barriers: Identify any known regulatory obstacles that could affect the implementation of a care model capable of serving all individuals, regardless of acuity, around the clock. If some barriers are not yet fully understood, describe ongoing efforts to address them. 

By addressing these key points, you’ll help potential providers navigate the regulatory landscape more effectively, ensuring they can deliver comprehensive and uninterrupted crisis services. 

Next time we dive into designing your CRC for success by strategically planning, getting expert input, and strong community engagement. 

SOURCE: https://40061323.fs1.hubspotusercontent-na1.net/hubfs/40061323/Building%20a%20safe%20place%20to%20go%20solicitation%20insights_032024%20(1).pdf