Connections Health Solutions

Community Leaders

Resource Library

Explore insights and best practices from crisis response thought leaders and experts.

Featured Resources

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    Recently, Dr. Margie Balfour joined the Crisis Jam to discuss one of the most pressing issues in crisis care: voluntary versus involuntary admissions. Dr. Balfour, Chief of Quality and Clinical Innovation at Connections Health Solutions took the position that crisis facilities should accept involuntary individuals, while Travis Atkinson, Director of Clinical and Crisis Services at TBD Solutions, presented the opposing view, arguing that crisis care should focus on voluntary services. 

    Connections Health Solutions Mar 19, 2025
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    Recently, Dr. Margie Balfour joined the Crisis Jam to discuss one of the most pressing issues in crisis care: voluntary versus involuntary admissions. Dr. Balfour, Chief of Quality and Clinical Innovation at Connections Health Solutions took the position that crisis facilities should accept involuntary individuals, while Travis Atkinson, Director of Clinical and Crisis Services at TBD Solutions, presented the opposing view, arguing that crisis care should focus on voluntary services. 

    Connections Health Solutions Mar 19, 2025
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    As the demand for behavioral health crisis services continues to grow, it’s clear that communities need more than just additional psychiatric beds—they need fully integrated crisis systems that ensure people receive the right care at the right time. During our recent webinar, Dr. Margie Balfour and Chris Santarsiero explored how SAMHSA’s new guidelines, policy changes, and innovative crisis care models are shaping the future of behavioral health. 

    Connections Health Solutions Mar 7, 2025
  • first responder back entrance at a Connections center for law enforcement and other first responder collaborations

    At Connections, we believe in the power of collaboration. The partnership between first responders and our crisis response teams is central to our approach to mental health and crisis care. Our goal is not only to provide immediate support but to divert individuals in crisis from jails and correctional facilities to the treatment and care they need.

    When first responders address a mental health crisis, they play a crucial role in ensuring individuals receive the necessary care. Our collaboration facilitates the process, providing a smooth transition from the crisis scene to a treatment setting, with a focus on prioritizing care over incarceration. 

    Connections Health Solutions Feb 20, 2025

All Resources

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  • Image

    Recently, Dr. Margie Balfour joined the Crisis Jam to discuss one of the most pressing issues in crisis care: voluntary versus involuntary admissions. Dr. Balfour, Chief of Quality and Clinical Innovation at Connections Health Solutions took the position that crisis facilities should accept involuntary individuals, while Travis Atkinson, Director of Clinical and Crisis Services at TBD Solutions, presented the opposing view, arguing that crisis care should focus on voluntary services. 

    Connections Health Solutions Mar 19, 2025
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    At Connections, we’re dedicated to transforming crisis care through compassionate, efficient, and personalized support. Our multidisciplinary team works together to provide tailored interventions that lead to real, lasting outcomes. By focusing not just on stabilization but also on long-term recovery, we help individuals move beyond crisis and toward healthier futures. 

    Connections Health Solutions Mar 13, 2025
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    As the demand for behavioral health crisis services continues to grow, it’s clear that communities need more than just additional psychiatric beds—they need fully integrated crisis systems that ensure people receive the right care at the right time. During our recent webinar, Dr. Margie Balfour and Chris Santarsiero explored how SAMHSA’s new guidelines, policy changes, and innovative crisis care models are shaping the future of behavioral health. 

    Connections Health Solutions Mar 7, 2025
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    At Connections, we believe in the power of collaboration. The partnership between first responders and our crisis response teams is central to our approach to mental health and crisis care. Our goal is not only to provide immediate support but to divert individuals in crisis from jails and correctional facilities to the treatment and care they need.

    When first responders address a mental health crisis, they play a crucial role in ensuring individuals receive the necessary care. Our collaboration facilitates the process, providing a smooth transition from the crisis scene to a treatment setting, with a focus on prioritizing care over incarceration. 

    Connections Health Solutions Feb 20, 2025
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    Effective crisis care relies on a coordinated, multidisciplinary team where professionals with diverse expertise work in unison to address each person’s unique needs. At Connections, this team comprises the following key roles: 

    Connections Health Solutions Feb 12, 2025
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    Crisis response requires a specialized, team-based approach to provide immediate, effective care. Connections’ recovery-oriented model is powered by a diverse team of professionals dedicated to stabilizing individuals and guiding them toward recovery. Through their collaboration, individuals in crisis receive the appropriate care at the right time. 

    Connections Health Solutions Feb 6, 2025
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    Effective mental health care thrives on continuous improvement, and data is a key driver of progress. By systematically collecting and analyzing information, organizations can refine their services, address gaps, and better support their communities. In today’s data-driven world, mobile crisis response teams are leveraging these insights to boost efficiency, reduce response times, and deliver more effective care to those in need. 

    Connections Health Solutions Jan 30, 2025
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    Recognizing the limitations of traditional facilities like jails and emergency departments for handling psychiatric emergencies, mobile crisis response teams are pioneering new ways to improve access to mental health care. 

    Connections Health Solutions Jan 23, 2025
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    Addressing the behavioral health crisis requires a collaborative effort, as no single agency can tackle this challenge alone. Effective partnerships among stakeholders are essential for improving community outcomes, particularly for mobile crisis response teams, which can improve their efficiency and impact through collaboration.

    Connections Health Solutions Jan 16, 2025
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    When developing a Request for Proposals (RFP) for crisis services, it's essential to provide potential providers with clear context about your community's needs. This ensures they can craft tailored proposals that effectively address local challenges. Here’s a cohesive look at the key elements to include in your RFP: 

    Connections Health Solutions Jan 9, 2025

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