For individuals facing a behavioral health crisis, the traditional response often defaults to inpatient hospitalization. While longer-term inpatient care is sometimes necessary, it should not be the first or only solution. Most crises can be resolved quickly and effectively without the need for prolonged hospital stays, making the case for a more flexible, patient-centered approach. 

The current system is failing on multiple fronts. Psychiatric patients face average wait times of 18 hours in emergency departments, while behavioral health boarding costs approximately $2,700 daily. Even more concerning, each boarded patient delays an additional 2.2 patients from receiving care, creating dangerous bottlenecks in our healthcare system.

The case for rapid stabilization 

Connections’ experience shows that 60-70% of behavioral health crises can be stabilized within 23 hours and 59 minutes. Our crisis centers are specifically designed to provide immediate, intensive care in a calming environment. For individuals who need additional support, Connections offers extended stabilization units, allowing for continuity of care without resorting to full inpatient hospitalization. This model addresses the immediate needs of most patients efficiently while reducing costs and unnecessary system strain. 

Longer-term inpatient care is not only expensive, but often unnecessary for many crises. Hospitals are designed for acute and complex medical conditions, not for the swift resolution of behavioral health emergencies. Patients frequently spend days or weeks in these settings when shorter, targeted interventions would suffice, inflating costs for individuals and communities alike. 

Real-world impact proves this model works. In Arizona, one Medicaid payor saw a 40% drop in behavioral health costs by integrating crisis services. Crisis centers also ease pressure on first responders, with drop-offs under 10 minutes and staffing time saved equivalent to 37 full-time officers.

For many, the inpatient experience can feel impersonal and overwhelming. Being admitted to a hospital often removes individuals from their support systems and familiar environments, which can hinder recovery. Families are left grappling with financial and emotional strain, compounded by the difficulty of navigating a fragmented care system. 

Why crisis centers are better 

Connections crisis centers offer an alternative that combines speed, expertise, and compassion. Our approach ensures that patients receive focused care tailored to their immediate needs, with the flexibility to extend care when necessary. For the small percentage of individuals who require longer-term inpatient care, we coordinate seamless transitions, ensuring that hospitalization is reserved for those who truly need it. 

Longer-term inpatient care has its place in behavioral health, but it shouldn’t be the default solution for every crisis. By prioritizing rapid stabilization and flexible care models, Connections reduces the burden on patients, families, and healthcare systems. Most importantly, providing better outcomes by meeting individuals where they are and addressing their needs without delay or unnecessary escalation. 

Learn more about how crisis response centers are saving money while transforming behavioral health outcomes. Hear from leading experts at our upcoming webinar on August 20th at 3pm EST. Register today to secure your spot!