In an emergency?Community Leaders
Resource Library
Explore insights and best practices from crisis response thought leaders and experts
Featured Reports
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View ReportCommunity Impact Report
How a better crisis response model is easing pressure on systems and helping thousands get back to their lives.
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View ReportBehavioral Health True Costs Report
The true cost of defaulting to ERs and incarceration for behavioral health crises, and why it doesn't work.
Featured Resources
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The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) Legislative Conference, that's exactly what the message was, and the evidence backs it up.March 2026 -
The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) ...March 2026 -
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Prince William County is changing what mental health crisis response looks like
Insights and early outcomes shared during a recent panel at the National Association of Counties (NACo) highlight how Prince William ...March 2026 -
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Rethinking post-naloxone care: turning a life-saving moment into a path forward
Naloxone reverses opioid overdoses, but the care someone receives after that moment matters just as much. In King County, Connections ...January 2026
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Main Featured Blog Post, 23-Hour Observation, Main Menu
The role of 23-hour crisis observation units in emergency mental health care
23-hour crisis observation units aim to quickly assess needs, initiate treatment, and plan for discharge to ensure ongoing stabilization in the least ... September 2024
23-Hour Observation, Main Menu
How 23-Hour Observation Provides Faster Mental Health Treatment
People experiencing mental health crises can't afford to wait - but with behavioral health urgent care centers and the 23-hour observation model, they now have ... May 2024
23-Hour Observation
Evaluating Cost Impact of 23-Hour Observation on Mental Health Care
At a time when mental health costs are skyrocketing, one innovative model is delivering care at a fraction of the cost of traditional ER and hospital visits. May 2024
Featured Blog Post, 23-Hour Observation
Components of Effective 23-Hour Observation Programs for Mental Health
23-hour observation programs may seem straightforward on the surface, but it's the specific components and protocols that separate the most effective programs ... May 2024
23-Hour Observation