Connections Health Solutions

Community Leaders

Resource Library

Explore insights and best practices from crisis response thought leaders and experts.

Featured Resources

  • Crisis Response Center

    In the realm of mental health much has been done over the past few years to advance the crisis response system. Leading the charge is the state of Arizona, who has charted a remarkable course, sculpting a system with four key components that form the backbone of an effective crisis response system. Let's delve into these pillars that collectively contribute to a comprehensive and impactful system.

    Connections Health Solutions Jul 17, 2024
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    In the United States, a community's response to a behavioral health crisis is often fragmented, inefficient, and inaccessible to those who need it most. In most communities, few treatment options are designed for and capable of safely managing the care of individuals in crisis. Additionally, the capacity of behavioral health services, both inpatient and outpatient, has struggled to keep up with rising patient volumes and requests for services. This challenge has been made worse by workforce shortages across the industry.   

    Connections Health Solutions Jun 20, 2024
  • The Profound Impact of Peer Support Specialists in Crisis Care

    Delivering immediate, high quality behavioral health crisis care to people in need is a team effort. At Connections Health Solutions, our team is comprised of individuals who each possess a different background and level of expertise, from the mental health professionals who work in our centers to the members of law enforcement we collaborate with in the communities we serve throughout Arizona, Montana, and soon Virginia and Washington state. Peer support specialists bring a unique type of experience to crisis care, making them an invaluable member of the Connections care team, as well as a person’s journey.

    Connections Health Solutions May 29, 2024
  • 23-hour observation program

    23-hour observation programs may seem straightforward on the surface, but it's the specific components and protocols that separate the most effective programs from the rest.

    Dr. Chris A Carson, MD, MBA May 8, 2024

All Resources

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  • Image

    In the realm of mental health much has been done over the past few years to advance the crisis response system. Leading the charge is the state of Arizona, who has charted a remarkable course, sculpting a system with four key components that form the backbone of an effective crisis response system. Let's delve into these pillars that collectively contribute to a comprehensive and impactful system.

    Connections Health Solutions Jul 17, 2024
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    A "No Wrong Door" crisis response center (CRC) is an approach that revolutionizes how first responders and law enforcement partners can help individuals in crisis get treatment instead of the alternative of jail or languishing in the emergency department (ED) waiting for a bed. Centers who operate as a “no wrong door” facility have become pivotal in reshaping the narrative around mental health emergencies.

    Connections Health Solutions Jul 10, 2024
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    With an increase in fentanyl across the globe, Connections Health Solutions’ chief of quality and innovation officer, Dr. Margie Balfour, spoke to what Connections is doing and how crisis response centers can help. 

    “Part of our mission is to get people into treatment instead of in the justice system,” Dr. Balfour stated.   

    Connections Health Solutions Jul 3, 2024
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    When 911 is called for a mental health crisis, the default response is often law enforcement rather than mental health professionals - but a proven response model is looking to change that.

    Connections Health Solutions Jun 26, 2024
  • Image

    In the United States, a community's response to a behavioral health crisis is often fragmented, inefficient, and inaccessible to those who need it most. In most communities, few treatment options are designed for and capable of safely managing the care of individuals in crisis. Additionally, the capacity of behavioral health services, both inpatient and outpatient, has struggled to keep up with rising patient volumes and requests for services. This challenge has been made worse by workforce shortages across the industry.   

    Connections Health Solutions Jun 20, 2024
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    As leaders in the behavioral health crisis care space, we often are asked, “What defines a crisis?”. At Connections, we believe a behavioral health crisis is determined by the individual. We describe it as an emergent situation where an individual finds themselves unable to cope with their thoughts, emotions, or circumstances. A failure to resolve such a situation could potentially endanger oneself or others. Common indicators of a crisis include struggling with suicidal thoughts, substance misuse, anxiety, psychosis, or social issues.

    Connections Health Solutions Jun 4, 2024
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    Delivering immediate, high quality behavioral health crisis care to people in need is a team effort. At Connections Health Solutions, our team is comprised of individuals who each possess a different background and level of expertise, from the mental health professionals who work in our centers to the members of law enforcement we collaborate with in the communities we serve throughout Arizona, Montana, and soon Virginia and Washington state. Peer support specialists bring a unique type of experience to crisis care, making them an invaluable member of the Connections care team, as well as a person’s journey.

    Connections Health Solutions May 29, 2024
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    People experiencing mental health crises can't afford to wait - but with behavioral health urgent care centers and the 23-hour observation model, they now have access to care in hours rather than days.

    Dr. Chris A Carson, MD, MBA May 22, 2024
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    At a time when mental health costs are skyrocketing, one innovative model is delivering care at a fraction of the cost of traditional ER and hospital visits.

    Dr. Chris A Carson, MD, MBA May 15, 2024
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    23-hour observation programs may seem straightforward on the surface, but it's the specific components and protocols that separate the most effective programs from the rest.

    Dr. Chris A Carson, MD, MBA May 8, 2024
  • Image

    When 911 is called for a mental health crisis, the default response is often law enforcement rather than mental health professionals - but a proven treatment model is looking to change that.

    Dr. Chris A Carson, MD, MBA May 1, 2024
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    As of April 2023, states were able to resume Medicaid redeterminations and terminations of coverage for those no longer eligible, potentially putting millions of individuals at risk of losing coverage.

    Connections Health Solutions Mar 1, 2024
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    In the United States, the increasing demand for behavioral healthcare among youth is met with challenges, leading to unnecessary hospital visits and prolonged stays in inpatient facilities. Limited community resources often result in disproportionate school discipline or justice system involvement for youth with behavioral health needs. SAMHSA created behavioral health crisis care guidelines to improve outcomes for youth and their families.   

    Connections Health Solutions Feb 29, 2024

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