In an emergency?Community Leaders
Resource Library
Explore insights and best practices from crisis response thought leaders and experts
Featured Reports
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View ReportCommunity Impact Report
How a better crisis response model is easing pressure on systems and helping thousands get back to their lives.
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View ReportBehavioral Health True Costs Report
The true cost of defaulting to ERs and incarceration for behavioral health crises, and why it doesn't work.
Featured Resources
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Why communities need to rethink behavioral health investment
Communities across the nation face a critical challenge: building behavioral health systems that deliver the right care, at the right time, in the right setting, and at a sustainable cost.September 2026 -
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The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) ...March 2026 -
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Prince William County is changing what mental health crisis response looks like
Insights and early outcomes shared during a recent panel at the National Association of Counties (NACo) highlight how Prince William ...March 2026 -
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Rethinking post-naloxone care: turning a life-saving moment into a path forward
Naloxone reverses opioid overdoses, but the care someone receives after that moment matters just as much. In King County, Connections ...January 2026
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The team behind crisis response at Connections: a multidisciplinary approach
Effective crisis care relies on a coordinated, multidisciplinary team where professionals with diverse expertise work in unison to address each person’s unique ... February 2025.jpg)
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Key considerations to build a crisis response center
Across the U.S., county governments are at the forefront of transforming behavioral health crisis response. The launch of the 988 Suicide and Crisis Lifeline, ... October 2024%20(1).jpg)
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Three core components of a comprehensive crisis center, simplified
A well-designed crisis care system has the potential to transform how individuals in need access timely and appropriate support. Central to this vision are ... October 2024
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Post crisis services: How lower acuity crisis programs and post-discharge planning increase stabilization success
When a mental health crisis is averted, the journey to recovery is far from over. Comprehensive discharge planning is paramount to ensure individuals receive ... October 2024
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Streamlining crisis care: how dedicated receiving functions minimize use of ED and jails
One of the core goals of crisis services is to reduce unnecessary emergency department visits and jail bookings by providing readily accessible behavioral ... September 2024
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The evolution of Arizona's innovative crisis system
Arizona has evolved its crisis response system over the past 15 years, establishing a model that emphasizes coordination, accessibility, and fiscal ... August 2024
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Navigating crisis: the four pillars of a comprehensive crisis response system
In the realm of mental health much has been done over the past few years to advance the crisis response system. Leading the charge is the state of Arizona, who ... July 2024-2.jpg)
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How "no wrong door" crisis response centers benefit first responders
A "No Wrong Door" crisis response center (CRC) is an approach that revolutionizes how first responders and law enforcement partners can help individuals in ... July 2024
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The Fentanyl crisis - how CRCs help
With an increase in fentanyl across the globe, Connections Health Solutions’ chief of quality and innovation officer, Dr. Margie Balfour, spoke to what ... July 2024
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