Connections Health Solutions

Community Leaders

Resource Library

Explore insights and best practices from crisis response thought leaders and experts.

Featured Resources

  • Image

    Recently, Dr. Margie Balfour joined the Crisis Jam to discuss one of the most pressing issues in crisis care: voluntary versus involuntary admissions. Dr. Balfour, Chief of Quality and Clinical Innovation at Connections Health Solutions took the position that crisis facilities should accept involuntary individuals, while Travis Atkinson, Director of Clinical and Crisis Services at TBD Solutions, presented the opposing view, arguing that crisis care should focus on voluntary services. 

    Connections Health Solutions Mar 19, 2025
  • Image

    Recently, Dr. Margie Balfour joined the Crisis Jam to discuss one of the most pressing issues in crisis care: voluntary versus involuntary admissions. Dr. Balfour, Chief of Quality and Clinical Innovation at Connections Health Solutions took the position that crisis facilities should accept involuntary individuals, while Travis Atkinson, Director of Clinical and Crisis Services at TBD Solutions, presented the opposing view, arguing that crisis care should focus on voluntary services. 

    Connections Health Solutions Mar 19, 2025
  • Image

    As the demand for behavioral health crisis services continues to grow, it’s clear that communities need more than just additional psychiatric beds—they need fully integrated crisis systems that ensure people receive the right care at the right time. During our recent webinar, Dr. Margie Balfour and Chris Santarsiero explored how SAMHSA’s new guidelines, policy changes, and innovative crisis care models are shaping the future of behavioral health. 

    Connections Health Solutions Mar 7, 2025
  • first responder back entrance at a Connections center for law enforcement and other first responder collaborations

    At Connections, we believe in the power of collaboration. The partnership between first responders and our crisis response teams is central to our approach to mental health and crisis care. Our goal is not only to provide immediate support but to divert individuals in crisis from jails and correctional facilities to the treatment and care they need.

    When first responders address a mental health crisis, they play a crucial role in ensuring individuals receive the necessary care. Our collaboration facilitates the process, providing a smooth transition from the crisis scene to a treatment setting, with a focus on prioritizing care over incarceration. 

    Connections Health Solutions Feb 20, 2025

All Resources

  • There are no suggestions because the search field is empty.
  • Image

    As leaders in the behavioral health crisis care space, we often are asked, “What defines a crisis?”. At Connections, we believe a behavioral health crisis is determined by the individual. We describe it as an emergent situation where an individual finds themselves unable to cope with their thoughts, emotions, or circumstances. A failure to resolve such a situation could potentially endanger oneself or others. Common indicators of a crisis include struggling with suicidal thoughts, substance misuse, anxiety, psychosis, or social issues.

    Connections Health Solutions Jun 4, 2024

Sign Up For Our Newsletter

Discover the latest news about Connections and best practices in behavioral health care.

Stay up-to-date with critical insights for our communities, managed care organizations, providers, and more.