At Connections, we’re dedicated to transforming crisis care through compassionate, efficient, and personalized support. Our multidisciplinary team works together to provide tailored interventions that lead to real, lasting outcomes. By focusing not just on stabilization but also on long-term recovery, we help individuals move beyond crisis and toward healthier futures. 

Empowering individual through compassionate care 

The approach at Connections is designed to meet individuals where they are—both in their moment of crisis and in their long-term recovery journey. Many individuals who arrive at our center with first responders are initially hesitant to engage in care. However, through trust-building and compassionate support, 60% of those who enter involuntarily choose to transition to voluntary care. This shift demonstrates the impact of a supportive environment in helping individuals feel safe, heard, and empowered to take an active role in their recovery. 63.3% of episodes are not followed by service reutilization. This success is driven by timely assessments, targeted interventions, and proactive discharge planning, all of which help individuals regain stability and move forward with confidence. 

Sustained recovery through long-term support 

Our commitment to individuals extends far beyond their time in our care. We believe in setting individuals up for success beyond their immediate crisis, so we work to connect them with outpatient providers, resources, medications, and follow-up care. This proactive approach has proven effective, with our readmission rate consistently remaining under 3%, demonstrating the effectiveness of ongoing care and community-based support in preventing future crises. 

At Connections, we’re not just focused on getting individuals through a crisis—we’re committed to their long-term well-being. Our model empowers individuals to actively participate in their recovery journey, providing them with the tools and resources they need to maintain progress in the community. By ensuring that each person leaves our care with a clear path forward, we lay the foundation for healthier futures, helping individuals recover not just from their crisis, but in a way that supports lasting stability and success. 

Sources: 

Patient Flow and Reutilization of Crisis Services Within 30 Days in a Comprehensive Crisis System | Psychiatric Services