We’re not just behavioral health people—we’re crisis people.

Colin LeClair joined Connections Health Solutions in 2019. Colin brings 20 years of experience implementing value-based healthcare delivery systems and improving healthcare access for our nation’s most vulnerable patients.

Prior to joining Connections Health Solution, Colin led business development, product development, and implementation for ConcertoHealth, growing revenue more than 8x over 4 years. Prior to ConcertoHealth, Colin was the P&L leader for OPTUMCare’s ACO business in California. Under his leadership, OPTUM’s ACOs led the nation in healthcare quality, medical cost savings, and patient outcomes.

Prior to Optum, Colin held a range of progressively expanding leadership roles at several of the nation’s most successful private equity-backed managed healthcare organizations, including WellCare Health Plans, Bravo Health, and HealthSpring.

Colin holds a B.S. in Business Administration from the Walter A. Haas School of Business at The University of California at Berkeley.

Dr. Chris Carson is the co-founder and Chief Strategy Officer at Connections Health Solutions. He has extensive leadership experience in a wide variety of managed behavioral health systems nationwide and a strong background in crisis services.

Dr. Carson has developed acute psychiatric services in a variety of settings, beginning in 1993 with his role as medical director of the psychiatric emergency department at John Peter Smith Hospital in Fort Worth, Texas, where he led the creation of the first crisis unit to serve the needs of the public behavioral health system in Tarrant County. He then went on to develop a crisis center at Green Oaks Hospital in Dallas and served as itsmedical director until 2005. In 2009 he co-founded Connections Health Solutions.

In addition, Dr. Carson is a national leader in managed behavioral health systems. He held various leadership roles at Beacon Health options including Regional Chief Medical Officer and the National Medical Director for Utilization Management, where he was responsible for the oversight of the medical management of all at-risk accounts nationwide.

Dr. Margie Balfour is a psychiatrist and national leader in quality improvement and behavioral health crisis care. She is Chief of Quality and Clinical Innovation at Connections Health Solutions And an Associate Professor of Psychiatry at the University of Arizona.

Dr. Balfour was named Doctor of the Year by the National Council for Behavioral Health for her work at the Crisis Response Center in Tucson and received the Tucson Police Department’s medal of honor for helping law enforcement better serve people with mental illness. She contributes to expert panels for SAMHSA and the DOJ. Her pioneering work on crisis metrics has been adopted as a national standard, and she co-authored Roadmap to the Ideal Crisis System: Essential Elements, Measurable Standards, and Best Practices. Dr. Balfour is a Distinguished Fellow of the American Psychiatric Association and serves on the Quality-of-Care Council.

A native of Monroe, Louisiana, Dr. Balfour earned a BA in Biology at Johns Hopkins University followed by her MD and PhD in Neuroscience from the University of Cincinnati. She completed residency and fellowship in Community Psychiatry at the University of Texas Southwestern Medical Center in Dallas.

Laura Buckley is the Chief Operating Officer at Connections where she oversees national operations and supports initiatives to scale the company’s clinical model and shared services operations. Laura brings more than 15 years of operational expertise to Connections with a proven track record of building and scaling high-performing organizations.

Prior to joining Connections, Laura spent eight years building and launching new products and services for chronically ill patients at Fresenius Medical Care, the world’s leading provider of products and services for individuals with kidney diseases. She also held various market operations and product leadership roles at WellCare Health Plans, overseeing business process improvement, Medicaid expansion efforts, and Medicaid health plan operations.

Laura holds both a B.A. in Management and an M.B.A. in Finance from the University of Central Florida.

Dr. DuBois is a board-certified psychiatrist and recognized thought leader in the behavioral health industry known for her early adoption and promotion of technology-enabled behavioral health care. As chief medical officer, Dr. DuBois oversees clinical operations and clinical product development for the organization.

Prior to joining Connections, she served as the chief clinical officer at Mindstrong, a virtual mental healthcare company, where she led clinical product development and supported medical strategy across the largest division of the organization. Dr. DuBois was also instrumental in implementing a value-based model exclusively for the serious mental illness (SMI) population.

Dr. DuBois founded AvailTelemedicine, a successful physician practice rooted entirely in delivering high-quality, precise psychiatric services to individuals with serious mental illnesses. She has also held various medical leadership roles in both public and private health systems where she developed programs in intensive outpatient services, consult and liaison psychiatry, and 24/7 crisis telemedicine.

Dr. DuBois holds her undergraduate degree from Stanford University and her medical degree with clinical honors from The Keck School of Medicine at the University of Southern California. She completed her residency in adult psychiatry at Stanford’s Department of Psychiatry and Behavioral Sciences, where she focused her senior studies on psychosomatic services.

Doug Klein serves as the Chief People Officer at Connections Health Solutions where he leads all aspects of human resources strategy and operations that is responsible for driving the employee experience through attracting, retaining and developing talent in an agile way.

Doug brings more than 20 years of leadership expertise in delivering innovative people solutions in healthcare, non-profit, higher education and technology companies. He builds and strengthens a high growth culture focused on a sense of belongingness, wellbeing, growth mindset, performance and engagement that promotes diversity and inclusion.

Doug holds both a B.S. in Education and a Masters degree of Organizational Development from Bowling Green State University. He is a senior certified professional from the Society for Human Resource Management (SHRM-SCP).

Kevin Miller is the chief financial officer at Connections Health Solutions. With over 25 years of experience, Kevin has a proven track record of driving operational and financial impact through strategic planning and organizational leadership and has successfully grown and scaled several high-performing healthcare organizations.

Prior to joining Connections, Kevin served as the chief financial officer at Brightline, a virtual behavioral health care provider for children, adolescents, and families. During his tenure that began at an early stage of the company, Kevin played a pivotal role in the growth of Brightline, structuring and negotiating partnerships with major health plans and employers, and drove many aspects of the organization’s fundraising efforts, which resulted in over $175 million in raised capital.

Kevin has also held the role as chief financial officer at several healthcare organizations including myStrength (acquired by Livongo) and HomeWatch Caregivers (acquired by Authority Brands). He also held senior financial roles within multiple companies within education, media and cable/telecom. He holds a bachelor's degree in management with a concentration in finance from the Lally School of Management at Rensselaer Polytechnic Institute.

Matt Miller joined Connections Health Solutions in 2022 as Chief Growth and Development Officer to lead the organization’s business development and growth strategy. Prior to joining Connections, Matt served as Senior Vice President, Behavioral Health at Magellan Healthcare where he led the company’s behavioral health business line. He has more than 20 years of experience in the health care industry focusing on strategic planning and growth, operations, business development and provider delivery system transformation.

While at Magellan, Matt served in progressive leadership roles in operations and network management, provider relations and business development with his last role being Senior Vice President, Public Sector. Matt graduated from Gustavus Adolphus College with a double major in Psychology and Criminal Justice. He enjoys spending time with his wife and two children.

Dr. Robert Williamson is the co-founder and Chief Medical Officer of Arizona at Connections Health Solutions. He has been providing emergency psychiatric services for twenty years and together with Dr. Chris Carson, oversaw the tremendous growth of Connections Health Solutions. Under Dr. Williamson and Dr. Carson’s leadership, Connections has grown to include the two largest Psychiatric Crisis facilities in the country and two novel outpatient clinics.

Prior to founding Connections Health Solutions, Dr. Williamson was the Medical Director for the Psychiatric Emergency Center at Green Oaks Hospital in Dallas, Texas. Dr. Williamson graduated from The University of Texas Health Science Center in San Antonio and completed his residency at John Peter Smith Hospital in Fort Worth, Texas.

Tiffany Zid joined Connections Health Solutions in 2020 as the Chief Compliance Officer, where she leads Compliance, Risk Management, and Quality at Connections.

Tiffany brings 18 years of experience in behavioral health from her role at Southwest Behavioral Health Services. She has worked in a variety of leadership roles within this organization, including as the director over residential programs for adults with serious mental illness, assisting in the expansion to New Mexico as the Vice President, and finally as the Chief Compliance Officer. Her experience in clinical and operations has provided an advantage for understanding and implementing Compliance, Risk Management, and Quality into day to day practice.

Tiffany earned her B.A. in Psychology from Arizona State University and her M.S. in Rehabilitation Counseling from the Illinois Institute of Technology. She is a licensed professional counselor (LPC) as well as Certified in Healthcare Compliance (CHC).