When counties invest in crisis care, outcomes matter. Across Connections Health Solutions, performance is measured at the system level, reflecting how crisis services function within real-world public health, hospital, and public safety environments. This is not a pilot. It’s a model operating at scale.

In 2025 alone, Connections crisis centers supported tens of thousands of patient encounters across multiple states and care settings. Individuals arrive with a wide range of needs — including high acuity and co-occurring substance use — and are met with immediate, clinically appropriate care.

The result is consistency: fast access, effective stabilization, and safe transitions back to the community.

Relief for public systems — not added strain

Strong crisis systems don’t just help individuals; they stabilize the broader ecosystem. Connections centers are designed to reduce pressure on emergency departments, inpatient units, and first responders by offering the right level of care at the right moment.

Shorter drop-off times, lower readmission rates, and high rates of community discharge translate into real operational relief and cost avoidance for counties and partner agencies.

Quality doesn’t disappear at scale

Across locations and populations, outcomes remain consistent. That balance — scale and quality — is what boards, commissioners, and community leaders expect from infrastructure meant to serve the public.

Get the report

Learn about the impact Connections has had on local communities. Explore outcomes, state-by-state data, and how this model performs across different communities and systems.