Featured Resources

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  No wrong door approach in crisis care: 5 key takeaways from Crisis Jam with Dr. Chris Carson

  In a recent Crisis Jam discussion, Dr. Chris Carson, pioneer of the 23-hour observation model and Co-Founder of Connections, shared his insights on strengthening crisis care systems through the no wrong door model, medical leadership, and system-wide coordination. He emphasized the importance of direct access to psychiatric care, strong law enforcement partnerships, and operational efficiency to improve outcomes for individuals in crisis. 

  Connections Health Solutions Mar 28, 2025
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  No wrong door approach in crisis care: 5 key takeaways from Crisis Jam with Dr. Chris Carson

  In a recent Crisis Jam discussion, Dr. Chris Carson, pioneer of the 23-hour observation model and Co-Founder of Connections, shared his insights on strengthening crisis care systems through the no wrong door model, medical leadership, and system-wide coordination. He emphasized the importance of direct access to psychiatric care, strong law enforcement partnerships, and operational efficiency to improve outcomes for individuals in crisis. 

  Connections Health Solutions Mar 28, 2025
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  Dr. Margie Balfour debates voluntary vs. involuntary crisis admissions on Crisis Jam

  Recently, Dr. Margie Balfour joined the Crisis Jam to discuss one of the most pressing issues in crisis care: voluntary versus involuntary admissions. Dr. Balfour, Chief of Quality and Clinical Innovation at Connections Health Solutions took the position that crisis facilities should accept involuntary individuals, while Travis Atkinson, Director of Clinical and Crisis Services at TBD Solutions, presented the opposing view, arguing that crisis care should focus on voluntary services. 

  Connections Health Solutions Mar 19, 2025
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  • Crisis Education

  5 key takeaways from our redefining crisis care webinar

  As the demand for behavioral health crisis services continues to grow, it’s clear that communities need more than just additional psychiatric beds—they need fully integrated crisis systems that ensure people receive the right care at the right time. During our recent webinar, Dr. Margie Balfour and Chris Santarsiero explored how SAMHSA’s new guidelines, policy changes, and innovative crisis care models are shaping the future of behavioral health. 

  Connections Health Solutions Mar 7, 2025