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Community Leaders
Resource Library
Explore insights and best practices from crisis response thought leaders and experts
Featured Reports
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View ReportCommunity Impact Report
How a better crisis response model is easing pressure on systems and helping thousands get back to their lives.
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View ReportBehavioral Health True Costs Report
The true cost of defaulting to ERs and incarceration for behavioral health crises, and why it doesn't work.
Featured Resources
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Building the foundation for stronger behavioral health systems
When resources are limited and communities must make difficult decisions, behavioral health investment needs to be both strategic and practical. The goal is not simply to add more services, but to build a system where people can access the right level of care at the right time.October 2026 -
Building the foundation for stronger behavioral health systems
When resources are limited and communities must make difficult decisions, behavioral health investment needs to be both strategic and ...October 2026 -
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Physical health care's evolution: what behavioral health can learn from the move beyond hospital-centered care
Behavioral health systems too often default to inpatient care, even when individuals may be better served in less intensive, more ...September 2026 -
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The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) ...March 2026
23-Hour Observation, Main Menu
How 23-Hour Observation Provides Faster Mental Health Treatment
People experiencing mental health crises can't afford to wait - but with behavioral health urgent care centers and the 23-hour observation model, they now have ... May 2024
23-Hour Observation
Evaluating Cost Impact of 23-Hour Observation on Mental Health Care
At a time when mental health costs are skyrocketing, one innovative model is delivering care at a fraction of the cost of traditional ER and hospital visits. May 2024
Featured Blog Post, 23-Hour Observation
Components of Effective 23-Hour Observation Programs for Mental Health
23-hour observation programs may seem straightforward on the surface, but it's the specific components and protocols that separate the most effective programs ... May 2024
23-Hour Observation