Community Leaders
Resource Library
Explore insights and best practices from crisis response thought leaders and experts
Featured Reports
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View ReportCommunity Impact Report
How a better crisis response model is easing pressure on systems and helping thousands get back to their lives.
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View ReportBehavioral Health True Costs Report
The true cost of defaulting to ERs and incarceration for behavioral health crises, and why it doesn't work.
Featured Resources
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The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) Legislative Conference, that's exactly what the message was, and the evidence backs it up.Mar 20, 2026 9:55:57 AM -
The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) ...Mar 20, 2026 9:55:57 AM -
Prince William County is changing what mental health crisis response looks like
Insights and early outcomes shared during a recent panel at the National Association of Counties (NACo) highlight how Prince William ...Mar 13, 2026 8:50:37 AM -
Rethinking post-naloxone care: turning a life-saving moment into a path forward
Naloxone reverses opioid overdoses, but the care someone receives after that moment matters just as much. In King County, Connections ...Jan 23, 2026 11:48:54 AM

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Top five questions to discuss before releasing a CRC solicitation: how to secure licensing and regulatory compliance
When preparing to release a solicitation for a crisis response center (CRC), it’s essential to focus on securing the necessary licensing and understanding ... Nov 13, 2024 9:47:00 AM
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Celebrating excellence in behavioral health design: Connections Kirkland wins the 2024 SHN Architecture & Design Award
We are thrilled to announce that Connections Kirkland has been honored with the prestigious 2024 Senior Housing News (SHN) Architecture & Design Award in ... Nov 7, 2024 1:34:25 PM.jpg)
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Top five questions to discuss before releasing a CRC solicitation: how to unlock financial sustainability in crisis response
Establishing and maintaining a crisis response center is crucial for effective mental health care, but it requires a well-thought-out strategy to ensure ... Nov 7, 2024 10:17:26 AM
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Top five questions to include in an RFP’s clinical scope section
Writing a solicitation to identify a provider to build and/or operate a comprehensive crisis response center is a complex endeavor that requires a thorough ... Oct 31, 2024 10:03:26 AM.jpg)
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Key considerations to build a crisis response center
Across the U.S., county governments are at the forefront of transforming behavioral health crisis response. The launch of the 988 Suicide and Crisis Lifeline, ... Oct 24, 2024 10:22:59 AM%20(1).jpg)
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Three core components of a comprehensive crisis center, simplified
A well-designed crisis care system has the potential to transform how individuals in need access timely and appropriate support. Central to this vision are ... Oct 16, 2024 9:58:56 AM
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Post crisis services: How lower acuity crisis programs and post-discharge planning increase stabilization success
When a mental health crisis is averted, the journey to recovery is far from over. Comprehensive discharge planning is paramount to ensure individuals receive ... Oct 8, 2024 12:49:07 PM
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How walk-in behavioral health urgent care centers solve an access problem in local communities
When a mental health crisis strikes, every minute counts. Yet, during an emergency, individuals often face agonizing waits of a month or more for a therapy ... Oct 2, 2024 10:17:39 AM.jpg)
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Continued care through crisis stabilization units
Crisis stabilization units (CSU) provide inpatient-level care for individuals requiring secure, intensive monitoring beyond the 23-hour crisis observation ... Sep 25, 2024 10:14:12 AM.jpg)
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