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Explore insights and best practices from crisis response thought leaders and experts
Featured Reports
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View ReportCommunity Impact Report
How a better crisis response model is easing pressure on systems and helping thousands get back to their lives.
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View ReportBehavioral Health True Costs Report
The true cost of defaulting to ERs and incarceration for behavioral health crises, and why it doesn't work.
Featured Resources
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The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) Legislative Conference, that's exactly what the message was, and the evidence backs it up.Mar 20, 2026 9:55:57 AM -
The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) ...Mar 20, 2026 9:55:57 AM -
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Prince William County is changing what mental health crisis response looks like
Insights and early outcomes shared during a recent panel at the National Association of Counties (NACo) highlight how Prince William ...Mar 13, 2026 8:50:37 AM -
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Rethinking post-naloxone care: turning a life-saving moment into a path forward
Naloxone reverses opioid overdoses, but the care someone receives after that moment matters just as much. In King County, Connections ...Jan 23, 2026 11:48:54 AM
Main Featured Blog Post, Main Menu, Crisis Response Center, Law Enforcement
Streamlining crisis care: how dedicated receiving functions minimize use of ED and jails
One of the core goals of crisis services is to reduce unnecessary emergency department visits and jail bookings by providing readily accessible behavioral ... Sep 11, 2024 9:28:44 AM.jpg)
Featured Blog Post, Main Menu
The four core components of a comprehensive crisis center
The delivery of mental health services in emergency settings remains a significant challenge. Fragmented systems often struggle to provide the appropriate ... Sep 4, 2024 12:37:28 PM.jpg)
Main Featured Blog Post, Main Menu
The right support at the right time: defining center-based crisis services for all populations
A well-designed crisis care system has the potential to transform how individuals in need access timely and appropriate support. Central to this vision are ... Aug 28, 2024 10:08:26 AM
Main Featured Blog Post, Main Menu, Crisis Response Center
The evolution of Arizona's innovative crisis system
Arizona has evolved its crisis response system over the past 15 years, establishing a model that emphasizes coordination, accessibility, and fiscal ... Aug 7, 2024 10:50:57 AM
Main Menu, Law Enforcement
Crisis response centers serve as an alternative to incarceration
Oftentimes, people experiencing mental health and substance abuse-related problems end up incarcerated. How do we ensure that individuals in crisis are ... Jul 24, 2024 12:13:09 PM%20(1).jpg)
Main Featured Blog Post, Main Menu, Crisis Response Center
Navigating crisis: the four pillars of a comprehensive crisis response system
In the realm of mental health much has been done over the past few years to advance the crisis response system. Leading the charge is the state of Arizona, who ... Jul 17, 2024 12:48:07 PM-2.jpg)
Crisis Response Center
How "no wrong door" crisis response centers benefit first responders
A "No Wrong Door" crisis response center (CRC) is an approach that revolutionizes how first responders and law enforcement partners can help individuals in ... Jul 10, 2024 12:15:58 PM
Main Menu, Crisis Response Center
The Fentanyl crisis - how CRCs help
With an increase in fentanyl across the globe, Connections Health Solutions’ chief of quality and innovation officer, Dr. Margie Balfour, spoke to what ... Jul 3, 2024 9:34:00 AM
Crisis Response Center
Progressive mental health model: a holistic approach to crisis care
When 911 is called for a mental health crisis, the default response is often law enforcement rather than mental health professionals - but a proven response ... Jun 26, 2024 9:49:38 AM
Featured Blog Post, Crisis Roadmap