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Explore insights and best practices from crisis response thought leaders and experts
Featured Reports
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View ReportCommunity Impact Report
How a better crisis response model is easing pressure on systems and helping thousands get back to their lives.
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View ReportBehavioral Health True Costs Report
The true cost of defaulting to ERs and incarceration for behavioral health crises, and why it doesn't work.
Featured Resources
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The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) Legislative Conference, that's exactly what the message was, and the evidence backs it up.Mar 20, 2026 9:55:57 AM -
The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) ...Mar 20, 2026 9:55:57 AM -
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Prince William County is changing what mental health crisis response looks like
Insights and early outcomes shared during a recent panel at the National Association of Counties (NACo) highlight how Prince William ...Mar 13, 2026 8:50:37 AM -
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Rethinking post-naloxone care: turning a life-saving moment into a path forward
Naloxone reverses opioid overdoses, but the care someone receives after that moment matters just as much. In King County, Connections ...Jan 23, 2026 11:48:54 AM
Mental Health, Main Featured Blog Post, Main Menu
Defining crisis broadly increases access to crisis care services
As leaders in the behavioral health crisis care space, we often are asked, “What defines a crisis?”. At Connections, we believe a behavioral health crisis is ... Jun 4, 2024 11:45:00 AM
Featured Blog Post, Peer Support, Main Menu
The Profound Impact of Peer Support Specialists in Crisis Care
Delivering immediate, high quality behavioral health crisis care to people in need is a team effort. At Connections Health Solutions, our team is comprised of ... May 29, 2024 11:45:00 AM
23-Hour Observation, Main Menu
How 23-Hour Observation Provides Faster Mental Health Treatment
People experiencing mental health crises can't afford to wait - but with behavioral health urgent care centers and the 23-hour observation model, they now have ... May 22, 2024 11:44:00 AM
23-Hour Observation
Evaluating Cost Impact of 23-Hour Observation on Mental Health Care
At a time when mental health costs are skyrocketing, one innovative model is delivering care at a fraction of the cost of traditional ER and hospital visits. May 15, 2024 11:43:00 AM
Featured Blog Post, 23-Hour Observation
Components of Effective 23-Hour Observation Programs for Mental Health
23-hour observation programs may seem straightforward on the surface, but it's the specific components and protocols that separate the most effective programs ... May 8, 2024 11:42:00 AM
23-Hour Observation
The 23-Hour Observation Model: An Alternative for Mental Health Crises
When 911 is called for a mental health crisis, the default response is often law enforcement rather than mental health professionals - but a proven treatment ... May 1, 2024 11:39:00 AM.jpg)
Policy, Main Menu
The “unwinding” of the Medicaid continuous enrollment condition
As of April 2023, states were able to resume Medicaid redeterminations and terminations of coverage for those no longer eligible, potentially putting millions ... Mar 1, 2024 4:45:03 PM
Youth Crisis