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Community Leaders
Resource Library
Explore insights and best practices from crisis response thought leaders and experts
Featured Reports
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View ReportCommunity Impact Report
How a better crisis response model is easing pressure on systems and helping thousands get back to their lives.
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View ReportBehavioral Health True Costs Report
The true cost of defaulting to ERs and incarceration for behavioral health crises, and why it doesn't work.
Featured Resources
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Building the foundation for stronger behavioral health systems
When resources are limited and communities must make difficult decisions, behavioral health investment needs to be both strategic and practical. The goal is not simply to add more services, but to build a system where people can access the right level of care at the right time.October 2026 -
Building the foundation for stronger behavioral health systems
When resources are limited and communities must make difficult decisions, behavioral health investment needs to be both strategic and ...October 2026 -
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Physical health care's evolution: what behavioral health can learn from the move beyond hospital-centered care
Behavioral health systems too often default to inpatient care, even when individuals may be better served in less intensive, more ...September 2026 -
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The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) ...March 2026
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Continued care through crisis stabilization units
Crisis stabilization units (CSU) provide inpatient-level care for individuals requiring secure, intensive monitoring beyond the 23-hour crisis observation ... September 2024.jpg)
Main Featured Blog Post, 23-Hour Observation, Main Menu
The role of 23-hour crisis observation units in emergency mental health care
23-hour crisis observation units aim to quickly assess needs, initiate treatment, and plan for discharge to ensure ongoing stabilization in the least ... September 2024
Main Featured Blog Post, Main Menu, Crisis Response Center, Law Enforcement
Streamlining crisis care: how dedicated receiving functions minimize use of ED and jails
One of the core goals of crisis services is to reduce unnecessary emergency department visits and jail bookings by providing readily accessible behavioral ... September 2024.jpg)
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The four core components of a comprehensive crisis center
The delivery of mental health services in emergency settings remains a significant challenge. Fragmented systems often struggle to provide the appropriate ... September 2024.jpg)
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The right support at the right time: defining center-based crisis services for all populations
A well-designed crisis care system has the potential to transform how individuals in need access timely and appropriate support. Central to this vision are ... August 2024
Main Featured Blog Post, Main Menu, Crisis Response Center
The evolution of Arizona's innovative crisis system
Arizona has evolved its crisis response system over the past 15 years, establishing a model that emphasizes coordination, accessibility, and fiscal ... August 2024
Main Menu, Law Enforcement
Crisis response centers serve as an alternative to incarceration
Oftentimes, people experiencing mental health and substance abuse-related problems end up incarcerated. How do we ensure that individuals in crisis are ... July 2024%20(1).jpg)
Main Featured Blog Post, Main Menu, Crisis Response Center
Navigating crisis: the four pillars of a comprehensive crisis response system
In the realm of mental health much has been done over the past few years to advance the crisis response system. Leading the charge is the state of Arizona, who ... July 2024-2.jpg)
Crisis Response Center
How "no wrong door" crisis response centers benefit first responders
A "No Wrong Door" crisis response center (CRC) is an approach that revolutionizes how first responders and law enforcement partners can help individuals in ... July 2024
Main Menu, Crisis Response Center