Connections Health Solutions

Community Leaders

Resource Library

Explore insights and best practices from crisis response thought leaders and experts.

Featured Resources

  • mobile crisis team and police officer collaborating

    Addressing the behavioral health crisis requires a collaborative effort, as no single agency can tackle this challenge alone. Effective partnerships among stakeholders are essential for improving community outcomes, particularly for mobile crisis response teams, which can improve their efficiency and impact through collaboration.

    Connections Health Solutions Jan 16, 2025
  • mobile crisis team and police officer collaborating

    Addressing the behavioral health crisis requires a collaborative effort, as no single agency can tackle this challenge alone. Effective partnerships among stakeholders are essential for improving community outcomes, particularly for mobile crisis response teams, which can improve their efficiency and impact through collaboration.

    Connections Health Solutions Jan 16, 2025
  • Chairs in a behavioral health center

    The delivery of mental health services in emergency settings remains a significant challenge. Fragmented systems often struggle to provide the appropriate level of care at the critical moment when a person's crisis peaks. Comprehensive crisis centers offer a solution to this problem by integrating multiple levels of service within a single, coordinated system. 
     
    The "no wrong door" approach is central to the comprehensive crisis model. Irrespective of how an individual presents, the center is equipped to immediately initiate assessment and treatment. This eliminates the risk of a person in crisis being denied care due to lack of availability or inappropriate levels of service. 
     
    The comprehensive crisis center comprises four core components: 

    Connections Health Solutions Sep 4, 2024
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    In the United States, a community's response to a behavioral health crisis is often fragmented, inefficient, and inaccessible to those who need it most. In most communities, few treatment options are designed for and capable of safely managing the care of individuals in crisis. Additionally, the capacity of behavioral health services, both inpatient and outpatient, has struggled to keep up with rising patient volumes and requests for services. This challenge has been made worse by workforce shortages across the industry.   

    Connections Health Solutions Jun 20, 2024

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    A "No Wrong Door" crisis response center (CRC) is an approach that revolutionizes how first responders and law enforcement partners can help individuals in crisis get treatment instead of the alternative of jail or languishing in the emergency department (ED) waiting for a bed. Centers who operate as a “no wrong door” facility have become pivotal in reshaping the narrative around mental health emergencies.

    Connections Health Solutions Jul 10, 2024
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    With an increase in fentanyl across the globe, Connections Health Solutions’ chief of quality and innovation officer, Dr. Margie Balfour, spoke to what Connections is doing and how crisis response centers can help. 

    “Part of our mission is to get people into treatment instead of in the justice system,” Dr. Balfour stated.   

    Connections Health Solutions Jul 3, 2024
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    When 911 is called for a mental health crisis, the default response is often law enforcement rather than mental health professionals - but a proven response model is looking to change that.

    Connections Health Solutions Jun 26, 2024
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    In the United States, a community's response to a behavioral health crisis is often fragmented, inefficient, and inaccessible to those who need it most. In most communities, few treatment options are designed for and capable of safely managing the care of individuals in crisis. Additionally, the capacity of behavioral health services, both inpatient and outpatient, has struggled to keep up with rising patient volumes and requests for services. This challenge has been made worse by workforce shortages across the industry.   

    Connections Health Solutions Jun 20, 2024
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    As leaders in the behavioral health crisis care space, we often are asked, “What defines a crisis?”. At Connections, we believe a behavioral health crisis is determined by the individual. We describe it as an emergent situation where an individual finds themselves unable to cope with their thoughts, emotions, or circumstances. A failure to resolve such a situation could potentially endanger oneself or others. Common indicators of a crisis include struggling with suicidal thoughts, substance misuse, anxiety, psychosis, or social issues.

    Connections Health Solutions Jun 4, 2024
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    Delivering immediate, high quality behavioral health crisis care to people in need is a team effort. At Connections Health Solutions, our team is comprised of individuals who each possess a different background and level of expertise, from the mental health professionals who work in our centers to the members of law enforcement we collaborate with in the communities we serve throughout Arizona, Montana, and soon Virginia and Washington state. Peer support specialists bring a unique type of experience to crisis care, making them an invaluable member of the Connections care team, as well as a person’s journey.

    Connections Health Solutions May 29, 2024
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    As of April 2023, states were able to resume Medicaid redeterminations and terminations of coverage for those no longer eligible, potentially putting millions of individuals at risk of losing coverage.

    Connections Health Solutions Mar 1, 2024
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    In the United States, the increasing demand for behavioral healthcare among youth is met with challenges, leading to unnecessary hospital visits and prolonged stays in inpatient facilities. Limited community resources often result in disproportionate school discipline or justice system involvement for youth with behavioral health needs. SAMHSA created behavioral health crisis care guidelines to improve outcomes for youth and their families.   

    Connections Health Solutions Feb 29, 2024

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