Community Leaders
Resource Library
Explore insights and best practices from crisis response thought leaders and experts
Featured Reports
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View ReportCommunity Impact Report
How a better crisis response model is easing pressure on systems and helping thousands get back to their lives.
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View ReportBehavioral Health True Costs Report
The true cost of defaulting to ERs and incarceration for behavioral health crises, and why it doesn't work.
Featured Resources
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The future of psychiatry: precision, access, and technology
In behavioral health, timing matters. A person experiencing a crisis can go from struggling to feeling completely overwhelmed in a matter of minutes. The faster the clinicians can understand what’s happening and connect someone to the right care, the better the opportunity to ...October 2026 -
The future of psychiatry: precision, access, and technology
In behavioral health, timing matters. A person experiencing a crisis can go from struggling to feeling completely overwhelmed in a matter ...October 2026 -
How artificial intelligence (AI) can give clinicians more time for what matters most: the individuals we serve
At Connections, the relationships between our team members and the people they serve are at the heart of everything we do. We see ...October 2026 -
CrisisCon 2026 recap: advancing the future of crisis care
The National Crisis Continuum Conference (CrisisCon) brought together professionals from across the behavioral health and crisis care ...October 2026
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Transforming crisis care systems across America: three lessons from NatCon 2025
This May, the National Council for Mental Wellbeing hosted NatCon25, a premier gathering in mental health and substance use, which brought together nearly ... June 2025.png)
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Regulatory shifts and real-world impact: 5 key takeaways from the Behavioral Health Business Value Conference
At the recent Behavioral Health Business (BHB) Value Conference, industry leaders gathered to discuss the evolving landscape of value-based care in behavioral ... May 2025
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How mobile crisis is bridging the mental health gap for youth
May is Mental Health Month and as conversations about emotional well-being take center stage, it's critical to spotlight one of the most urgent and underserved ... May 2025
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Bridging the gap: key takeaways from the Rural Mental Health Hearing at the PA State Capitol
Last week, Connections team members, Kimberly Jones, MS, LPC-S, Vice President of Clinical Operations; Chris Santarsiero, Vice President of Government Affairs; ... April 2025.png)
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No wrong door approach in crisis care: 5 key takeaways from Crisis Jam with Dr. Chris Carson
In a recent Crisis Jam discussion, Dr. Chris Carson, pioneer of the 23-hour observation model and Co-Founder of Connections, shared his insights on ... March 2025.png)
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Dr. Margie Balfour debates voluntary vs. involuntary crisis admissions on Crisis Jam
Recently, Dr. Margie Balfour joined the Crisis Jam to discuss one of the most pressing issues in crisis care: voluntary versus involuntary admissions. Dr. ... March 2025
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The team behind crisis response at Connections: Our impact
At Connections, we’re dedicated to transforming crisis care through compassionate, efficient, and personalized support. Our multidisciplinary team works ... March 2025
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5 key takeaways from our redefining crisis care webinar
As the demand for behavioral health crisis services continues to grow, it’s clear that communities need more than just additional psychiatric beds—they need ... March 2025
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The team behind crisis response at Connections: First responder collaboration
At Connections, we believe in the power of collaboration. The partnership between first responders and our crisis response teams is central to our approach to ... February 2025
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