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Community Leaders
Resource Library
Explore insights and best practices from crisis response thought leaders and experts
Featured Reports
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View ReportCommunity Impact Report
How a better crisis response model is easing pressure on systems and helping thousands get back to their lives.
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View ReportBehavioral Health True Costs Report
The true cost of defaulting to ERs and incarceration for behavioral health crises, and why it doesn't work.
Featured Resources
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Physical health care's evolution: what behavioral health can learn from the move beyond hospital-centered care
Behavioral health systems too often default to inpatient care, even when individuals may be better served in less intensive, more accessible settings. Physical health care offers a useful comparison. Over the past several decades, it has shifted many services out of hospitals ...September 2026 -
Physical health care's evolution: what behavioral health can learn from the move beyond hospital-centered care
Behavioral health systems too often default to inpatient care, even when individuals may be better served in less intensive, more ...September 2026 -
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The federal policy door for behavioral health is open, and counties are ready to walk through it
County officials don't usually get to say the federal policy stars are aligning, but at the recent National Association for Counties (NACo) ...March 2026 -
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Prince William County is changing what mental health crisis response looks like
Insights and early outcomes shared during a recent panel at the National Association of Counties (NACo) highlight how Prince William ...March 2026
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Dr. Margie Balfour debates voluntary vs. involuntary crisis admissions on Crisis Jam
Recently, Dr. Margie Balfour joined the Crisis Jam to discuss one of the most pressing issues in crisis care: voluntary versus involuntary admissions. Dr. ... March 2025
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The team behind crisis response at Connections: Our impact
At Connections, we’re dedicated to transforming crisis care through compassionate, efficient, and personalized support. Our multidisciplinary team works ... March 2025
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5 key takeaways from our redefining crisis care webinar
As the demand for behavioral health crisis services continues to grow, it’s clear that communities need more than just additional psychiatric beds—they need ... March 2025
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The team behind crisis response at Connections: First responder collaboration
At Connections, we believe in the power of collaboration. The partnership between first responders and our crisis response teams is central to our approach to ... February 2025
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The team behind crisis response at Connections: a multidisciplinary approach
Effective crisis care relies on a coordinated, multidisciplinary team where professionals with diverse expertise work in unison to address each person’s unique ... February 2025
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The team behind crisis response at Connections: the individuals who make crisis care possible
Crisis response requires a specialized, team-based approach to provide immediate, effective care. Connections’ recovery-oriented model is powered by a diverse ... February 2025.jpg)
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Strategies for success: leveraging data to improve performance in mobile crisis response services
Effective mental health care thrives on continuous improvement, and data is a key driver of progress. By systematically collecting and analyzing information, ... January 2025
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Strategies for success: improving access to mental health care through mobile crisis response
Recognizing the limitations of traditional facilities like jails and emergency departments for handling psychiatric emergencies, mobile crisis response teams ... January 2025
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Strategies for success: collaborating to enhance efficiency with mobile crisis response
Addressing the behavioral health crisis requires a collaborative effort, as no single agency can tackle this challenge alone. Effective partnerships among ... January 2025